Reserving your brand new car:
Online reservations are made quickly and easily, in only just three steps:
- Submit your arrival city, the date and where you would like to return the car in the reservation module.
- Choose the car you want to drive among the proposed models.
- Click on [Reserve], fill out the formula and choose the preferred payment method: 'Pay before leaving' or 'Pay online' to save more!
You can also call us, we will be glad to advise you and to book the best vehicle for your needs.
Attention: All the necessary documents for vehicle registration must be sent completed and signed 25 days or more before the delivery date of the car. Any delay will be billed at $CAD 80 and the delivery of the vehicle may be delayed without the possibility of reimbursement.
Changing vehicles, main drivers, pick up date or location and return date or location
To change your car leasing reservation, nothing could be simpler, we are at your service. All you need to do is call 514 735-3083, toll free 1-800-361-1261 or chat online.
Fees and conditions for changes Car-2-Europe (Peugeot & DS Automobiles):
Conditions in force for any new reservation from January 1, 2025 for delivery from January 1, 2025 to December 31, 2025.
- 31 days or more prior the delivery date:
- Name change: Please refer to the cancellation policy.
- Date and/or delivery and return place: free of charge, subject to acceptance of Car-2-Europe
- 30 days or less before the delivery date:
- Please refer to the cancellation policy.
Fees and conditions for changes Renault TT Eurodrive (Renault & Dacia):
Conditions in force for any new reservation from January 1, 2025 for delivery up to June 30, 2026.
- Modification free of charge subject to acceptance by TT Eurodrive according to the delays and the availability of the cars.
- If the vehicle is already registered, any modification request will be denied.
To cover these costs, we advise you to take a travel insurance as part of your travel plan.
Important: During the peak season, deliveries from June to September, the last-minute changes are more complex.
Attention: You must respect the planned meeting time for your car pickup. In the case that the time is not respected there will be additional fees. If the connecting flight or meeting time change, please advise your pickup agent. During your stay in Europe, we recommend advising Car-2-Europe (Peugeot and DS Automobiles) or Renault TT Eurodrive directly if you want to change the return location.
Postponing pickup
Europ Auto must extend the insurance contract if you postpone car pickup when it has already been registered. In such a case, you will be responsible for the additional fees.
Extend your contract
You must notify Car-2-Europe or Renault Eurodrive directly if you wish to extend your journey. Car-2-Europe or Renault TT Eurodrive will take care of extending your insurance contract according to the number of additional days. An extension fee will be charged to you, directly by Car-2-Europe or Renault TT Eurodrive.
Contract cancellation
Cancellation fees Car-2-Europe (Peugeot & DS Automobiles)
Conditions in force for any new reservation from January 1, 2025 for delivery from January 1, 2025 to December 31, 2025.
- More than 30 days prior to the initial delivery date:
- 30 days or less prior to the initial delivery date - unregistered* vehicle:
- $200 administration fees (EuropAuto) + 300 Euros (Car2Europe - Charged in $CAD at the daily exchange rate) will apply. The balance will be refunded.
- 30 days to 3 days prior to the initial delivery date - registered* vehicle:
- $200 administration fees (EuropAuto) + 1000 Euros (Car2Europe - Charged in $CAD at the daily exchange rate) will apply. The balance will be refunded.
- 72 hours or less before the pick-up date:
- No-show:
* Generally, the registration of the vehicle is done 3 weeks before the delivery date.
Cancellation fees for Renault TT Eurodrive (Renault & Dacia)
Conditions in force for any new reservation from January 1, 2025 for delivery from January 1, 2025 to June 30, 2026.
- More than 30 days prior to the initial delivery date:
- 30 days or less prior to the initial delivery date - unregistered* vehicle:
- $200 administration fees (Renault Canada) + 300 Euros (TT Eurodrive France - Charged in $CAD at the daily exchange rate) will apply. The balance will be refunded.
- 30 days to 3 days prior to the initial delivery date - registered* vehicle:
- $200 administration fees (Renault Canada) + 1000 Euros (TT Eurodrive France - Charged in $CAD at the daily exchange rate) will apply. The balance will be refunded.
- 72 hours or less before the pick-up date:
- No-show:
* Generally, the registration of the vehicle is done 3 weeks before the delivery date.
TO AVOID ANY CANCELLATION FEES
Renault Option 'Cancellation fee waiver'
By choosing the 'Cancellation Fee Waiver' option at the cost of CAD$100 at the time of booking or up to 31 days prior to delivery, you benefit from free cancellation at any time. To add it to your reservation, please contact us.
To cover these costs, we advise you to take a
travel insurance as part of your travel plan.
Important: Any pre-ordered accessories will not be reimbursed.